Privacy Policy
Effective Date: 15th January 2025
Introduction
At Infinoloxon Max, we understand that your personal information matters to you – and it matters to us too. This privacy policy explains how we collect, use, and protect your data when you interact with our career development services and website at infinoloxonmax.com.
We've written this policy in plain English because we believe transparency shouldn't require a law degree. If anything isn't clear, please don't hesitate to contact us directly.
Information We Collect
Information You Provide Directly
When you engage with our services, we collect information that you voluntarily share with us:
- Contact details including your name, email address, phone number, and postal address
- Professional information such as your current job title, industry, and career goals
- Educational background and qualifications relevant to your career development
- Communication preferences and feedback about our services
- Payment information when you purchase our career development programmes
Information Collected Automatically
Our website automatically collects certain technical information to improve your experience:
- Browser type, operating system, and device information
- IP address and general location data (city/region level)
- Pages visited, time spent on site, and navigation patterns
- Referring website and search terms used to find us
How We Use Your Information
We use your personal data for specific, legitimate purposes that directly relate to providing you with excellent career development services:
- Delivering personalised career guidance and educational content
- Communicating about programme schedules, updates, and relevant opportunities
- Processing payments and managing your account
- Improving our services based on feedback and usage patterns
- Complying with legal obligations and protecting our legitimate business interests
We never sell your personal information to third parties. Your data is used solely to enhance your career development journey with us.
Your Rights Under UK GDPR
As someone whose data we process, you have significant rights under UK data protection law. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you, including how we use it and who we share it with.
Correct Inaccuracies
Ask us to update or correct any personal information that's inaccurate or incomplete.
Delete Your Data
Request deletion of your personal information in certain circumstances, such as when it's no longer needed.
Restrict Processing
Limit how we use your data whilst we investigate concerns you've raised about its accuracy or use.
Data Portability
Receive your personal data in a structured format that you can transfer to another service provider.
Object to Processing
Opt out of certain types of processing, particularly for direct marketing purposes.
To exercise any of these rights, simply contact us using the details provided below. We'll respond within one month and won't charge you unless your request is clearly unfounded or excessive.
Data Sharing and Third Parties
We work with carefully selected partners to deliver our services effectively. Here's who might have access to your information:
Service Providers
- Email marketing platforms for sending programme updates and career insights
- Payment processors to handle secure transactions
- Website hosting and technical support providers
- Analytics services to understand how our website performs
Legal Requirements
We may disclose your information if required by law, such as responding to valid legal requests from authorities or protecting our legal rights and those of our clients.
All third parties we work with are required to maintain appropriate security measures and use your data only for the specific purposes we've authorised.
Data Security and Retention
How We Protect Your Information
We take data security seriously and implement multiple layers of protection:
- Encrypted data transmission and storage using industry-standard protocols
- Regular security assessments and system updates
- Restricted access to personal data on a need-to-know basis
- Staff training on data protection requirements and best practices
How Long We Keep Your Data
We retain personal information only as long as necessary for the purposes we collected it:
- Active client data: Whilst you're enrolled in programmes plus 3 years afterwards
- Marketing communications: Until you unsubscribe or ask us to delete it
- Financial records: 7 years from the end of our business relationship (legal requirement)
- Website analytics: Anonymised after 26 months
Cookies and Website Technology
Our website uses cookies and similar technologies to enhance your browsing experience. Most cookies we use are essential for the website to function properly, whilst others help us understand how visitors use our site.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.
We don't use cookies for intrusive tracking or behavioural advertising. Our focus is on providing you with relevant, helpful content about career development.
Changes to This Policy
We review this privacy policy regularly to ensure it remains current and comprehensive. If we make significant changes, we'll notify you by email (if we have your contact details) and update the effective date at the top of this page.
Minor updates that don't materially affect your rights will be made directly to this page. We encourage you to check this policy periodically to stay informed about how we protect your information.
Questions About Your Privacy?
We're here to help with any questions or concerns about your personal data.
Email: [email protected]
Phone: +443437771795
Post: St Lawrence Rd, Newcastle upon Tyne NE6 1UL, United Kingdom
Regulatory Information
If you're not satisfied with how we've handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
You can contact the ICO through their website at ico.org.uk or by calling their helpline on 0303 123 1113.